Overview
This website is operated by Tails With Love in partnership with Shopify. Throughout the site, the terms “we”, “us” and “our” refer to Tails With Love. Tails With Love offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store shall also be subject to these Terms of Service. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any updates constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.
1. Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or have given consent for any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction (including copyright laws). Transmission of any destructive code such as worms or viruses is strictly prohibited. A breach of these Terms will result in immediate termination of your Services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission. Section headings are for convenience only and do not affect interpretation.
3. Accuracy, Completeness and Timeliness of Information
We are not responsible if information on this site is not accurate, complete, or current. The material is provided for general information only and should not be the sole basis for decisions. Any reliance is at your own risk. We may modify site content at any time without obligation to update information.
4. Modifications to the Service and Prices
Prices for our products are subject to change without notice. We may modify or discontinue the Service (or any part of it) without notice. We are not liable for any modification, price change, suspension, or discontinuance of the Service.
5. Products or Services
Certain products or services may be available exclusively online. These may have limited quantities and are subject to our Return Policy. We make every effort to display product colours and images accurately but cannot guarantee that your monitor’s display will be exact.
We reserve the right to limit the sales of our products to any person, region, or jurisdiction, and to limit quantities. All descriptions and pricing are subject to change without notice. We may discontinue any product at any time. We do not warrant that any product or service will meet your expectations or that errors will be corrected.
6. Accuracy of Billing and Account Information
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household, or order. In such cases, we will attempt to notify you via the contact details provided at purchase. You agree to provide current, complete, and accurate purchase and account information, and promptly update it when necessary. See our Returns Policy for more details.
7. Optional Tools
We may provide access to third-party tools “as is” and “as available” without warranties or endorsements. We are not liable for your use of such tools. Any use is at your own risk, and you should review the relevant third party’s terms. Future new services or features will also be subject to these Terms of Service.
8. Third-Party Links
Some content, products, or services may include materials from third parties. Links on this site may direct you to websites not affiliated with us. We are not responsible for the content or accuracy of third-party sites and have no liability for third-party products or services. Please review their policies before engaging in any transactions.
9. User Comments, Feedback and Other Submissions
If you send us creative ideas, suggestions, proposals, or other materials (collectively “comments”), you agree that we may use, edit, publish, or distribute them without restriction. We have no obligation to maintain comments in confidence, compensate you, or respond to you.
You agree your comments will not violate any third-party rights or contain unlawful, abusive, or obscene material. You may not use a false email address or mislead us or others. You are solely responsible for your comments. We assume no liability for any comments posted by you or others.
10. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
11. Errors, Inaccuracies and Omissions
Occasionally, our site or Service may contain typographical errors or omissions relating to product descriptions, pricing, or promotions. We reserve the right to correct or update any errors or cancel orders at any time without notice. We are not obligated to update information except as required by law.
12. Prohibited Uses
You are prohibited from using the site or its content for unlawful purposes, to violate any laws, infringe intellectual property, harass others, spread malware, collect personal information, spam, or interfere with security features. Violation of these prohibitions may result in termination of your use of the Service.
13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee uninterrupted or error-free service. All products and services are provided “as is” and “as available” without warranties of any kind. Tails With Love and its affiliates are not liable for any damages, including lost profits, data loss, or other consequential damages, arising from your use of the Service or any products purchased.
14. Indemnification
You agree to indemnify and hold harmless Tails With Love and its affiliates, partners, officers, agents, and employees from any claim or demand, including legal fees, arising out of your breach of these Terms or violation of any law or third-party rights.
15. Severability
If any provision of these Terms is found to be unlawful or unenforceable, it shall not affect the validity of the remaining provisions.
16. Termination
These Terms are effective until terminated by either party. You may terminate at any time by notifying us or ceasing site use. We may terminate at any time without notice if you fail to comply, and you will remain liable for any amounts due up to termination.
17. Entire Agreement
These Terms and any policies posted on this site constitute the entire agreement between you and Tails With Love, superseding all prior agreements. Any ambiguities shall not be construed against the drafting party.
18. Governing Law
These Terms and any separate agreements for Services shall be governed by and construed in accordance with the laws of the United Kingdom.
19. Changes to Terms of Service
You can review the most current version of these Terms at any time on this page. We may update or replace parts of these Terms by posting changes to our website. Your continued use of our site following any updates constitutes acceptance of the changes.
20. Klarna Payment Options
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer various payment methods including Pay in 14 Days, Financing, Direct Bank Transfer, Direct Debit, and Card Payments, depending on your country. These options are subject to Klarna’s terms and a positive credit assessment. For details, visit klarna.com. Your personal data is handled in accordance with applicable data protection laws and Klarna’s privacy statement.
21. Contact Information
Questions about these Terms should be sent to: support@tailswithlove.com