Privacy Policy

Last updated: 24.09.2025

Welcome to Tails With Love (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.tailswithlove.com or purchase products from us.

1. What Information We Collect

Device Information: Browser type, IP address, time zone, cookie data, pages visited.
Order Information: Name, billing/shipping address, email, phone, payment details, order items.
Communications: Messages you send us, customer support interactions.

2. How We Use Your Information

We use your data to:

Fulfil and process your orders (including shipping, billing).
Communicate with you (order updates, support).
Improve our website and marketing (analytics, ad performance).
Send promotional offers if you agree or opt in.

3. Sharing Your Information

We may share your data with:

Payment processors (to complete payment)
Delivery and logistics partners
Email marketing and analytics providers
Legal or regulatory bodies as required by law

4. Behavioural Advertising & Cookies

We use cookies, pixels, and similar technologies to track site usage and provide targeted ads. You can manage or disable cookies through your browser settings, though this may affect site functionality.

5. Your Rights

If you are in the UK or EU, you have the right to:

Request access to your data
Request correction or deletion
Restrict or object to certain processing
Withdraw consent at any time (for marketing)

6. Data Retention

We keep order and payment data for as long as required for legal, tax, or commercial purposes, unless you ask us to delete it.

7. Transfers Outside UK / EU

If we transfer data outside the UK or EU, we ensure appropriate safeguards such as standard contractual clauses.

8. Changes

We may update this policy from time to time. The latest version will always be available on our website with the “Last Updated” date above.

9. Contact

For privacy inquiries, contact:

Tails With Love
Email: support@tailswithlove.com